Information services company kgb USA recently announced its plans to hire 150 additional employees at the company's Directory Assistance Call Center in San Antonio.
The majority of the new employees will work as agents to provide tech support for fiber optic TV, Internet, and phone services. There also will be positions available for management support staff. All of these new jobs will allow kgb to offer technical customer care.
Candidates for agent positions should understand:
- Broadband Internet
- Client and server software technologies
- Computer hardware
- Network and operating systems
- Home networking
- E-mail and client setup
- Networking components
Anyone interested in applying for agent or management support jobs can apply in-person at kgb USA's office or can fill out an application online. Applications will be accepted through the end of January. Those hired can expect to receive comprehensive benefits, competitive wages, and a bonus plan.
kgb USA provides directory assistance and enhanced information services to the telecommunications, customer care, and enhanced information services industries.
The company chose San Antonio for the location of its call center - which opened in 1999 - because of the area's strong and diverse labor market and abundance of technical schools, colleges, and universities.
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